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Janitorial Service Checklist: Why a Quality Cleaner Should Handle Inspections

When hiring a janitorial service, it’s crucial to know what tasks and standards you should expect. 

A professional cleaning team should follow a comprehensive checklist to ensure your workspace remains spotless, safe, and welcoming. 

A truly reliable janitorial service doesn’t just complete these tasks—it also proactively conducts inspections and checklists to maintain quality control. 

A survey revealed that 94% of workers feel more productive in a clean workspace, and 77% produce higher-quality work in such environments–but how confident are you about what your cleaners are doing? 

The Importance of Internal Inspections and Checklists

A high-quality janitorial service should not only perform cleaning tasks efficiently but also self-monitor to ensure consistency. 

By conducting regular inspections, the cleaning team can catch and address issues before they become client concerns. 

Instead of placing the burden on the customer to oversee cleanliness, a proactive company will provide a shorthand report summarizing completed tasks and any noteworthy observations. 

Essential Janitorial Service Checklist

A professional janitorial service company should follow a structured checklist to cover all key areas of your facility. 

Here’s what to expect from a quality provider:

General Janitorial Service Tasks

  • Dusting and wiping down desks, chairs, and common surfaces
  • Vacuuming and mopping all floors, including carpeted and hard surfaces
  • Emptying and sanitizing trash bins and recycling containers
  • Cleaning and disinfecting high-touch areas like doorknobs, light switches, and shared equipment
  • Restocking essential supplies such as paper towels, hand soap, and toilet paper
  • Disinfecting shared office equipment such as printers, copiers, and phones
  • Organizing communal areas to maintain a tidy workspace

Commercial Office Cleaning for Restrooms

  • Deep cleaning and sanitizing toilets, sinks, and countertops
  • Replenishing hygiene products
  • Sweeping and mopping floors with disinfectant solutions
  • Wiping down mirrors and fixtures
  • Eliminating odors and ensuring proper ventilation
  • Checking for plumbing issues or leaks and reporting them promptly

Breakroom and Kitchen Cleaning

  • Wiping down tables, countertops, and appliances
  • Sanitizing sinks and food prep areas
  • Sweeping, mopping, and vacuuming floors
  • Cleaning and restocking vending machines and coffee stations
  • Emptying trash and replacing liners
  • Ensuring refrigerator and microwave cleanliness and organization

Building Maintenance and Specialty Janitorial Services

  • Window cleaning (interior and exterior as needed)
  • Deep carpet cleaning and stain removal
  • Floor stripping, waxing, and polishing
  • Upholstery cleaning for office furniture
  • High dusting and vent cleaning for improved air quality
  • Exterior power washing for sidewalks and entrances
  • Inspection and maintenance of air filters to enhance indoor air quality

How a Reliable Janitorial Service Ensures Quality Service

Rather than relying on clients to point out deficiencies, a professional janitorial service should actively manage its own quality control. 

Here are key ways they can do this:

1. Conducting Routine Inspections

The cleaning team should regularly inspect their own work, ensuring all areas meet quality standards. These inspections allow them to address minor issues before they escalate.

2. Maintaining Detailed Internal Checklists

A standard janitorial service checklist ensures that no tasks are overlooked. While clients receive a summarized version, the cleaning company retains a comprehensive log for accountability and continuous improvement.

3. Providing Clients with a Shorthand Report

Instead of requiring clients to monitor every aspect of cleaning, a professional janitorial service should provide a summarized report detailing completed tasks, any issues resolved, and recommendations for maintenance.

4. Implementing Open Communication Channels

Clients should have an easy way to provide feedback and request additional services janitorial, ensuring their needs are always met without unnecessary follow-ups.

5. Maintaining Proper Licensing and Insurance

Professionalism extends beyond cleaning quality—certifications and insurance ensure that clients are protected from liability issues.

6. Gathering Client Feedback for Continuous Improvement

A trustworthy janitorial service provider actively seeks feedback, using it to refine their processes and improve their services.

Partnering with a Proactive Janitorial Service Provider

Investing in a high-quality janitorial service ensures that your workplace remains clean, hygienic, and welcoming for employees and visitors. 

Maintaining a clean office can reduce the spread of the common cold and influenza by up to 80%, highlighting the importance of regular cleaning protocols.

The best janitorial service companies don’t just complete tasks—they take ownership of quality control and keeping you and your team healthy. 

Choosing a janitorial service that prioritizes transparency, internal quality checks, and customer satisfaction means less stress for you and a consistently clean facility. 

Ready to lay back and relax? Partner with a trusted janitorial company like Metropolitan today to ensure your office stays spotless and efficient.

Theresa Bessette has been working in the commercial cleaning business for over 40 years. She strives to promote the best quality cleaning while staying on the pulse of technology and new techniques in green cleaning to create a better future for everyone.

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