Flood & Leak Emergencies
When an Office Springs a Leak
It happens all too often: a pipe breaks, a tap is left running, or rains cause sewers to back up, and all at once, you need someone to call immediately to take care of a building maintenance emergency.
What’s worse is that floods can cause thousands (even millions) of dollars’ worth of damage, and leave you with a mouldy, bacteria-ridden, unsafe environment.
In a worst-case scenario, floods can even damage the structural integrity of the building, which can lead to a massively expensive renovation.
One of the most important steps in being prepared for an emergency basement flood cleanup is knowing who to call when it happens, because the speed at which the water is removed determines the damage and costs.
Metropolitan offers office cleaning services with consolidated janitorial, carpets, windows, and more, and we also provide call-out services for existing clients who experience building emergencies with flooding or water leaks.

Building Maintenance: Preventative Measures Save Future Headaches
Flood damage can lead to serious repercussions, including:
- Irreparable carpet and flooring damage and deterioration
- Development of harmful mould and bacteria, which can cause odours and pollute the internal air quality of the space
- Loss of business, revenue, and potentially clientele due to interruptions, restoration or renovations
- Structural damage may occur if the water damage is not handled quickly and thoroughly
Water damage is always unanticipated, and we understand, so it’s good to know what you should be aware of beforehand. Whatever the situation, we can help!
Become a trusted customer of Metropolitan today and save yourself time and money for all your building maintenance needs, whether preventative or an emergency.
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Frequently Asked Questions
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Do you provide flood clean up?
We provide flood and leak building maintenance for our existing clients. Many cleaning services offer 24/7 availability for client convenience, and our response ensures you're not left waiting when water damage threatens your facility.
What is your response time for flood and leak call out?
We strive to respond to calls as quickly as possible - typically within hours. Speed matters with water damage because every hour of delay increases the risk of structural damage and mould growth.
How do you treat flooded areas to prevent mould?
Our process is thorough and systematic:
- Cleaning up the flooded area and removing water
- Treating the flooded area with special Green anti-bacterial and anti-mould solutions
- Drying the area with dehumidifiers and blowers to move the polluted air out
This three-step approach addresses the immediate damage while preventing the secondary problems - mould, bacteria, and lingering moisture - that cause the most long-term harm.
Do you use eco-friendly and anti-bacterial solutions?
Yes. Our anti-bacterial and anti-mould treatments are eco-friendly, aligning with our commitment to green products across every service line. These solutions are effective against biological hazards while remaining safe for building occupants and the environment.



